VOX,VOX who?

App**** in November for Fibre to be installed. In Jan i contacted sales person and MANAGER AND INSTALLATION manager and said if nobody contact me by cob on said friday to arrange site inspection for installation I will terminate my order.(Was on a Tuesday). So Friday comes and go and nothing. Then Monday comes and they say I canceled order I have to reapply for installation.How stupid are you? Your ppl dont care about the client only your bank account.So accourding to the guy they all sitting waiting for me to accept the e-approval in order to start my order. This was 2 weeks ago and still no e-approval sms sent so VOx again lie to me. Giving Vox and SADV till Friday to install my Fibre if not I move def cannot have a service provider making false promises