CB
Colleen B

1 reviews | Active since Nov 2020

07 Jul 2022, 17:10

VoxTelecom = VROT TELECOM

I have been trying to obtain assistance with a password / updating my address - the service is DISGUSTING, spoke to Jennifer today, I was an interruption in her day! WHAT AM I TO DO TO GET ASSISTANCE!!!

0
Replies (3)
Vox Telecom
Vox Telecom's reply07 Jul 2022, 17:42
Official
 Good day ,Colleen De Beer 
Thank you for your query. 

Kindly note that the details of your query has been sent to our Customer Service team to investigate and assist with the resolution. 

We will provide feedback to you soonest. 

Kind Regards, 
Vox  




 
 

CB
Colleen B's update08 Jul 2022, 13:11
Reviewer Update
Good Day,
Thank you for responding to my complaint.
This was resolved, Fanie, you dealt with this issue professionally.

Vox Telecom
Vox Telecom's reply08 Jul 2022, 13:23
Official
Good day, Colleen D
 
 Thank you for your patience whilst this matter was being investigated.
 
We also received confirmation that the query has been resolved. 

Thank you for the positive feedback.

Regards 
Vox