tM
tlou M

1 reviews | Active since Aug 2020

08 Nov 2023, 09:52

VOXTELECOM IS ENRICHED WITH UNAUTHORISED DEBIT ORDER DEDUCTIONS

The company by the name of Voxtelecom is identified as having been deducting various amounts of money from my ABSA Banking Account. The deductions, done through unauthorised Debit Order, have been going for over a period of TWO years. Cumulatively, the money which has disappeared from account goes beyond R2,000.00.

Voxtelecom has used references such as “Voxtelecomr***9” (R87.19 deducted in August 2023) and “Voxtelecomr***8” (R87.19 deducted in October 2023). As indicated above, the amounts varied to include figures such as R80.00 in certain monthly deductions.

There is no service that I have contracted with Voxtelecom. It therefore comes as a surprise that my banking has been infiltrated in this particular manner. I realised the wrongful deduction only recently as I do not have an active use of the targeted baking account I have with Absa.

I do not know this company and do not have any business with it. I have recently traced it through the Google search engine and found out that it deals with telecommunications.

The manner in which the money was obtained is infiltration of my account. This further indicates that Voxtelecom has details about me, which details were obtained *****ulently in contravention of the commercial and other laws applicable in this country to curb improper activities.

I have therefore been done a business injustice which has to be eliminated.

0
Replies (1)
Vox Telecom
Vox Telecom's reply08 Nov 2023, 10:32
Official
Good day tlou M
 
 Thank you for your review
 
 Kindly note that the details of your complaint has been sent to the debtors team for assistance. 
 
 We will contact you directly to assist with the complaint. 
 
 Kind Regards, 
 Vox