Voxtelecom atrocious service

I joined Vox May 2020, from the start I experienced issues. They didn't load my banking details for a debit order when debit order authorization forms were filled in along with my application, they disconnected me and I struggled getting the service. Here I had to go the extra mile. Then I started experiencing line droppage, no internet connection. I was continually logging complaints. Finally one technician told me my router was faulty, I asked for a technician to come out. Saying this i received a annual bill for callout and maintenance since the start. Not once did anyone come, i logged 4 call out requests, after a year of waiting and being pacified with no results I decided to cancel my service. I gave 1 calendar months notice as specified on the contract. A representative called me and said as I handed on my notice on the 1st and not the 30th I had to give 2 months notice. I explained the poor service I had gotten sighting dates and ticket numbers and he said that he would hope to get my business back one day. I asked him to speak to management and he said he could call me back the same day. It's been two months and still nothing... The extreme bad service I got, I would strongly recommend not using this service provider. I could not get rid of them soon enough!