VOX'S SHOCKINGLY BAD CUSTOMER SERVICE

We have been loyal customers to Vox since their start. We have been patient with month-long interruptions and continued to pay our account consistently. I am very disappointed that Vox's technical team has failed to help me with an issue I have been dealing with for almost two weeks. Their call-back functionality fails and technicians (Armand Pretorius) fail to return urgent email requests. Disappointing and exasperating trying to deal with them