VOX's Multiple Activation Fees for Single Service and Subsequent Inflated Debit Order

I have been with Vox for a while on a month-to-month basis. When I joined, I paid an activation fee that included a technician coming out to set up a wifi router. When I moved into a new house, I understood that I would need to pay for the fiber connection from the street to the house. However, I did not expect to pay multiple new activation fees with Vox since I was using an existing router and I continuously used the word "bumpless" in all of my dealings with them. After Vumatel installed the fibre connection and I called Vumatel, I had my usual Internet service. Then I got a statement from them indicating additional fees. In the process of clarifying this a couple of options were presented to me. However, I responded to the options immediately and I raised concerns about them. And then: VOX DEDUCTS THIS CONTROVERSIAL FEE WITHOUT REACHING AN AGREEMENT. This is shocking!!! I want ALL my money back!