RB
Robin B
1 reviews | Active since Oct 2023
06 May 2024, 18:52
Voxless service
You reported that my line is stable, which is utter bull. I went down a few times today again. Either you or Frogfoot is lying. Their technicians made me wait and never pitched to my house to tend to the problem. Check the logs this issue has been persisting since February!! It when down for a few minutes now as I’m posting this. It’s absolutely ridiculous!
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Replies (2)
Vox Telecom's replyOfficial
06 May 2024, 19:20Good day Robin Thank you for your post.Kindly note that the details of your complaint has been sent to the technical team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Best regards,
Vox Telecom's reply06 May 2024, 19:20
Official
Good day Robin Thank you for your post.Kindly note that the details of your complaint has been sent to the technical team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Best regards,
Vox Telecom's replyOfficial
16 May 2024, 10:37Good day, Robin
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider, Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider, Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply16 May 2024, 10:37
Official
Good day, Robin
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider, Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider, Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,