Vox/Frogfoot Internet Fibre connection

I have experienced bad internet connections for more than a month, and made multiple calls to VOX.

They helped a number of times, and eventually a technician cam and replaced the router.

It turns out that the problem is supposedly not VOX but Frogfoot that supplies the cable. Frogfoot is apparently busy fixing faulty machinery.

It has now been 3 days where internet fibre is virtually unusable.

I understand that faulty machinery needs replacing, but three plus days is just not acceptable.

The line is up for about a minute, and then down for 3+ minutes.

This very disruptive for my work and is causing problems.

I am using my cellphone hotspot to write this report.