CN
Carmelo N
1 reviews | Active since Dec 2021
19 Dec 2021, 12:43
VOX/Frogfoot combination????
Daniel at VOX instructs to cancel our old service? 5 weeks later i have no internet no installation done and all they can do is refer me to Frogfoot? If anyone at VOX cares about customer service, please get my connection at 952 kings road Shelly Beach resolved today. The tech keeps on wanting to reschedule the Job??? oh and on top of that, you pay for a 500meg line, and they still want you pay an installation fee?
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Vox Telecom's replyOfficial
19 Dec 2021, 13:09Good day Carmelo N,
Thank you for your enquiry.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number linked to the account, in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for your enquiry.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number linked to the account, in order for us to assist accordingly.
Thank you in advance
Vox
Vox Telecom's reply19 Dec 2021, 13:09
Official
Good day Carmelo N,
Thank you for your enquiry.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number linked to the account, in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for your enquiry.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number linked to the account, in order for us to assist accordingly.
Thank you in advance
Vox