MN
Maryke N
1 reviews | Active since Apr 2024
02 Apr 2024, 17:01
Vox/Evotel has terrible service to customers!!!
I have been without any internet connection for 4 days...... then between Vox and Evotel I have called 25 times! The router needs to be replaced, Vox have just told me i have to wait another 72 hours for a appointment to be scheduled.
The worst service!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
02 Apr 2024, 17:20Good day Maryke,
Thank you for your review.
The details of your complaint has been sent through to the technical department, and an agent will get in contact with you directly.
Kind regards,
Vox
Thank you for your review.
The details of your complaint has been sent through to the technical department, and an agent will get in contact with you directly.
Kind regards,
Vox
Vox Telecom's reply02 Apr 2024, 17:20
Official
Good day Maryke,
Thank you for your review.
The details of your complaint has been sent through to the technical department, and an agent will get in contact with you directly.
Kind regards,
Vox
Thank you for your review.
The details of your complaint has been sent through to the technical department, and an agent will get in contact with you directly.
Kind regards,
Vox
Vox Telecom's replyOfficial
04 Apr 2024, 10:45 Good day Maryke,
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity problem was resolved after the router had been replaced.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity problem was resolved after the router had been replaced.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply04 Apr 2024, 10:45
Official
Good day Maryke,
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity problem was resolved after the router had been replaced.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity problem was resolved after the router had been replaced.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox