mK
musa K

1 reviews | Active since Nov 2013

09 Mar 2023, 14:46

VOX***5

For the 1st time ever, I had a month long of uninterrupted service. Well till this morning when I suddenly lost connection. It has been more than 3hours now of me unable to work as I work remotely and now no internet connection. Can this urgently be resolved.

0
Replies (2)
Vox Telecom
Vox Telecom's reply09 Mar 2023, 15:07
Official
Good day, musa 

Thank you for your review. 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 

 Kind Regards, 
 Vox 

Best regards,

Vox Telecom
Vox Telecom's reply13 Mar 2023, 10:14
Official
Good day, Musa K
 
 Thank you for your patience while this matter was being investigated.
 
 Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel  restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox  

Best regards,