XN
Xoli N

1 reviews | Active since Mar 2009

08 Jan 2025, 13:00

VOX***4

No feedback or confirmation that my cancellation request is processed - VOX***4. Cancellation was sent on the 31st of December, cancellation with immediate effect. Please confirm that account *** is cancelled, closed? Are there outstanding fees(how much), if so for which period?

0
Replies (2)
Vox Telecom
Vox Telecom's reply08 Jan 2025, 13:11
Official
Good day,Xoli
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the cancellation team to investigate and assist.
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox  
Vox Telecom
Vox Telecom's reply10 Jan 2025, 09:30
Official
Good day,Xoli 
 
Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that the cancellation team has made contact and assisted accordingly. 
 
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox