SW
Stephen W
1 reviews | Active since Jan 2019
19 May 2023, 16:17
VOX***1 LTE Sim not working
VOX***1 logged on the 24th of April and Support has no interest to respond to my emails. I've been charged R405 already for something that hasn't worked a day since taking delivery
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
19 May 2023, 16:56Good day Stephen W
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply19 May 2023, 16:56
Official
Good day Stephen W
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
25 May 2023, 11:25Good day, Stephen W
Thank you for your patience while this matter was being resolved.
A SIM swap was done for the faulty SIM ,and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
A SIM swap was done for the faulty SIM ,and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply25 May 2023, 11:25
Official
Good day, Stephen W
Thank you for your patience while this matter was being resolved.
A SIM swap was done for the faulty SIM ,and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
A SIM swap was done for the faulty SIM ,and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox