Vox zero service delivery

Item: Vox Telecom
Rating: 1
Author: shaun L

The worst company when it comes to service delivery! Sitting with next to no internet for a week now. Does not return calls or get back to you on when an issue will be resolved. Blames the installation provider but who am I paying for the service. What exactly am I paying over R1000 for when I don’t even get what I pay for! Another Eskom

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

19 Oct 2022, 07:30

Good day , Shaun L

Thank you for your review.

Kindly note that the details of your query has been sent to the Onsite Support team to assist.

We will provide feedback to you soonest.

Kind Regards,
Vox

Vox Telecom's reply19 Oct 2022, 07:30

Official

Vox Telecom's replyOfficial

21 Oct 2022, 10:43

Good day, Shaun L

Thank you for your patience whilst this matter was being investigated.

Kindly note that we have received confirmation that the connectivity issues were resolved after the onsite team reconfigured the router

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply21 Oct 2022, 10:43

Official