CM
Carnita M
1 reviews | Active since Aug 2022
04 Aug 2022, 16:29
Vox - ZERO Customer Service!
Terrible service and no tel for Customer Service - you have to email. Tiffany Perry is the worst. Transfer of ownership requested in Sept 2021 and she confirmed it was done only to be told today that she "never created the ticket". Issue still not resolved.
On the phone for 22 min and still didnt get to speak to anyone. Try to escalate to a manager but they wont take the call. disgusting really
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
04 Aug 2022, 17:19Good day, Carnita M
Thank you for your query.
Kindly note that the details of your query has been sent to our Sales team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your query has been sent to our Sales team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply04 Aug 2022, 17:19
Official
Good day, Carnita M
Thank you for your query.
Kindly note that the details of your query has been sent to our Sales team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your query has been sent to our Sales team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
17 Aug 2022, 09:55Good day, Carnita M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager made contact with you regards to the cession query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager made contact with you regards to the cession query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply17 Aug 2022, 09:55
Official
Good day, Carnita M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager made contact with you regards to the cession query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager made contact with you regards to the cession query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,