Vox - your preferred provider for terrible service

I gave notice on my Vix account on 1 June 2020 via email. Vox router was removed on 26 June, when my new service was installed (so the last day I used my Vox service was 26 June). I received a call yesterday about “arrear account” - I gave notice, I didn’t use the service, snd After 7 weeks of no service you phone me for an arrears account, ludicrous. No, I fulfilled my part of the agreement, I was with a company who provides terrible service and even worse Fibre connection, for 13 months, s as And gave a calendar months notice, you only acknowledge my notice a say later (typical of the bad service), so please send someone to fetch your router and delete my name from your database.