NS
Nandi S
1 reviews | Active since Nov 2017
22 Apr 2022, 07:59
Vox you have customers !!
A company focused on sales and money. Customers are purely an income stream. Phone them : Press 1 for new products, 2 to pay your account, 3 to find out how much you owe us blah blah.... 10 if you need assistance. Press 10. Wait 35 minutes. A technician will call you back. 3 days later NOTHING !! Vox you need to realise that your company exists for customers !!! Sharpen up !
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
22 Apr 2022, 09:52Good day, Nandi S
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist with resolution
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist with resolution
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply22 Apr 2022, 09:52
Official
Good day, Nandi S
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist with resolution
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist with resolution
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
25 Apr 2022, 13:17Good day, Nandi S
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after a ethernet cable has been installed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after a ethernet cable has been installed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply25 Apr 2022, 13:17
Official
Good day, Nandi S
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after a ethernet cable has been installed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after a ethernet cable has been installed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox