SL
Samantha L

1 reviews | Active since Oct 2022

20 Aug 2026, 09:08

Vox you are the Worst Service providers in the History of Fibre

Today I tried to contact Vox as God is my witness. I was put through to 5 different people and nobody could help me with my query the sales manager is just closing the emails without attending to the ticket. I spoke to a nice guy in legal Karabo. He asked me to hold and somehow our call got transferred.....VOX DO YOU KNOW HOW TO DELIVER A PROPER PROFESSIONAL SERVICE

0
Replies (2)
Vox Telecom
Vox Telecom's reply20 Aug 2026, 09:38
Official
Good day Samantha

Thank you for your review. 
 
 Please note that the details of your complaint has been sent to the sales team to investigate the matter and assist. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply28 Aug 2026, 11:59
Official
Good day Samantha

Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that the Service Delivery team has sent correspondence to you pertaining to your complaint and the outcome thereof. 
 
 Should you require any further assistance, please do not hesitate to contact us.
 
 Kind Regards, 
 Vox