VOX WORST THAN EVER

<p>Vox has still not sorted out my internet connection....Now I have NO internet at all?They are messing up everything...Each Technician keeps on changing settings on ROUTER which is just making things worst and worst...I need my INTERNET....VOX Telekom has still not credited my DATA that they promised for this month due to errors on their side due to settings on ROUTER....HOW MUCH LONGER WILL I BE WITHOUT INTERNET?WHY MUST I PAY FOR THE POOR SERVICE AND NO CONNECTION.....VOX is wasting my time and extremely ***********....I am on the phone daily with VOX but they can't sort me out...They blame ROUTER settings...WHY NOT INSTALL A NEW ROUTER ????When will VOX sort out the high UPLOAD USAGE which I was told was sorted out....Everyday VOX wastes my time on the phone for hours and cannot sort out anything....I need this sorted out immediately...I need this sorted out by COMPETENT PERSONS ONLY......Please give me what I pay for....This has been going on for 3 weeks....What am I paying for when I can't use my internet and DATA usage is extremely high with me not even on the internet??????PLEASE TAKE RESPONSIBILITY FOR THE POOR SERVICE AND FAULTY EQUIPMENT.....I WILL NOT PAY MY ACCOUNT If this is not sorted out immediately.....NO MORE EXCUSES...</p>