VOX Worst Technical Support

Seems goodcustomer service is non existant with VOX Telecom!! Have been trying to sort out our business / homewifi that is so slow, but mind you we have a decent package, that is hefty ammount monthly. Our bill has always been up to date, we are good customers... But seems expecting good service with there agents is just to much work to help customers. You are always on speaker phone, and dont dare say that I can not hear you.. The agents dont even hear you, they just ramble on, but I must not get upset at all! Phoned in during the week,between 5 and 7 andthe person who was supposed to help me was clueless, being unhelpfull to such an extent that I ended the call to email a complaint directly to VOX help email.

What a waste of time, seems the men working for vox has more of a clue on how to help you with your issue.... some of them! Do not employ people who do not value your business, that is how you loose contracts with people, and good continuous business.

I am fedup with providers that are so quick to sign you up, but when it comes to after sales issues or technical support your employees just dont care how they handle issues with the clients.

Your service staff is the worst.