VOX *********** WORST SERVICE PROVIDER

I am truly disgusted in the service I have received from VOX, my line was cancelled without requesting it to be cancelled we are on debit order so the account is paid to date, which now this has been escalated by vox, i have been sitting without fibre since last week Thursday 11/01/24, the staff cant even assist me they said a ticket was logged with VOX PMO team but nothing has come since, i rely on the fibre as i work from home, and no one can provide a solution, in my opinion DONT EVER SIGN UP WITH VOX THEY ARE A BUNCH OF *********** PEOPLE WHO DONT KNOW HOW TO DEAL WITH CUSTOMERS & OUR ISSUES, i have to now drive out to get work done, which means petrol expenses.