TM
Themba M

1 reviews | Active since May 2022

23 Aug 2024, 15:09

VOX WORST SERVICE PROVIDER,

I have cancelled my services three months ago on a month to month contract and now boom i owe cancellation fees of R100 000. avoid these ****mers at all costs. They are very unorganised. every now now and then a new sales agent comes along, no clue on the current status of the account. kindly do not use Vox telecomm, you will regret. I will be reporting this to the commissions

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Replies (2)
Vox Telecom
Vox Telecom's reply23 Aug 2024, 15:49
Official
Good day, Themba M 
 
 Thank you for your post. 
 
Kindly note that we have sent the details of your complaint to the sales team for assistance. 
 We will be in contact with you soonest to assist. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply27 Aug 2024, 09:42
Official
Good day, Themba M
 
 Thank you for your patience whilst this matter was being investigated. 

 Kindly note that we received confirmation that the Account Manager has been in discussion pertaining to your billing dispute .
  
 Your Account Manager will remain in contact with you until resolution. 

Regards
Vox