CVDM
Charne Van Der Merwe

1 reviews | Active since Nov 2024

11 Nov 2024, 13:13

VOX WORST SERVICE EVER

Worst service ever! Ive been phoning in for 2 weeks about a problem with ny account, and absolutely nithing has been done! I used to only use vox! But tehy have no customer service, this is the worst experience of my life, after so many good years!! There is so many open tickets and promises of phoning back!

0
Replies (2)
Vox Telecom
Vox Telecom's reply11 Nov 2024, 13:51
Official
Good day, Charne V
 
Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Debtors team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply12 Nov 2024, 13:34
Official
 Good day, Charne V  
 
Thank you for your patience whilst this matter was being investigated. 
  
Kindly note that we have received confirmation that the  Debtors team has made contact and assisted with the billing dispute.  
 
Should you require any further assistance, please do not hesitate to contact us. 
 
Kind Regards, 
 Vox