MS
Michelle S
1 reviews | Active since May 2014
13 Mar 2024, 12:00
Vox worst service ever and *********** staff
Waiting for Vox to sort my account out from 6 February 2024. Worked with 2 incompent people. No one response to email even the Voxy chat app. When you phone there's is *********** people that says I'll transfer to my manager and after that you hold for 30 minutes just to get someone to put the phone down! This is crazy! Worst service ever! Don't know what to do anymore to get service.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
13 Mar 2024, 12:44Good day, Michelle
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply13 Mar 2024, 12:44
Official
Good day, Michelle
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
MS
Michelle S's updateReviewer Update
13 Mar 2024, 12:47So you keep om saying. No matter how many tickets just no respons
MS
Michelle S's update13 Mar 2024, 12:47
Reviewer Update
So you keep om saying. No matter how many tickets just no respons
Vox Telecom's replyOfficial
15 Mar 2024, 13:03Good day, Michelle
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply15 Mar 2024, 13:03
Official
Good day, Michelle
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox