BR
BB R
1 reviews | Active since Nov 2019
24 Nov 2023, 09:58
Vox worst ISP
If anybody is wanting to get services from this company. Please do not ever. I have several internet service providers but this is the worst company. They don't provide you with updates if you have internet outages and when you try to make contact with them on the various platforms they are so inaccessible.
Helpful (0)
Replies (8)0
Replies (8)
Vox Telecom's replyOfficial
24 Nov 2023, 10:30Good day, BB R
Thank you for the review.
Please see email sent
VOX***3
Closed 22/Nov/2023 09:55:04: Dear Valued Customer,
Thank you for entrusting us with your service request.
The outage affecting your services has been resolved.
Please reboot your router and ONT to restore connectivity.
This request has been closed.
If the problem reoccurs please contact us at *** or ***.
We are always more than happy to assist, please feel free to call and ask for me.
Should you have any further queries, please do not hesitate to contact us.
Kind Regards,
Vox Telecom
Thank you for the review.
Please see email sent
VOX***3
Closed 22/Nov/2023 09:55:04: Dear Valued Customer,
Thank you for entrusting us with your service request.
The outage affecting your services has been resolved.
Please reboot your router and ONT to restore connectivity.
This request has been closed.
If the problem reoccurs please contact us at *** or ***.
We are always more than happy to assist, please feel free to call and ask for me.
Should you have any further queries, please do not hesitate to contact us.
Kind Regards,
Vox Telecom
Best regards,
Vox Telecom's reply24 Nov 2023, 10:30
Official
Good day, BB R
Thank you for the review.
Please see email sent
VOX***3
Closed 22/Nov/2023 09:55:04: Dear Valued Customer,
Thank you for entrusting us with your service request.
The outage affecting your services has been resolved.
Please reboot your router and ONT to restore connectivity.
This request has been closed.
If the problem reoccurs please contact us at *** or ***.
We are always more than happy to assist, please feel free to call and ask for me.
Should you have any further queries, please do not hesitate to contact us.
Kind Regards,
Vox Telecom
Thank you for the review.
Please see email sent
VOX***3
Closed 22/Nov/2023 09:55:04: Dear Valued Customer,
Thank you for entrusting us with your service request.
The outage affecting your services has been resolved.
Please reboot your router and ONT to restore connectivity.
This request has been closed.
If the problem reoccurs please contact us at *** or ***.
We are always more than happy to assist, please feel free to call and ask for me.
Should you have any further queries, please do not hesitate to contact us.
Kind Regards,
Vox Telecom
Best regards,
Vox Telecom's replyOfficial
24 Nov 2023, 10:32Good day, BB R
Thank you for the review.
Please see email sent
VOX***3
Closed 22/Nov/2023 09:55:04: Dear Valued Customer,
Thank you for entrusting us with your service request.
The outage affecting your services has been resolved.
Please reboot your router and ONT to restore connectivity.
This request has been closed.
If the problem reoccurs please contact us at *** or ***.
We are always more than happy to assist, please feel free to call and ask for me.
Should you have any further queries, please do not hesitate to contact us.
Kind Regards,
Vox Telecom
Thank you for the review.
Please see email sent
VOX***3
Closed 22/Nov/2023 09:55:04: Dear Valued Customer,
Thank you for entrusting us with your service request.
The outage affecting your services has been resolved.
Please reboot your router and ONT to restore connectivity.
This request has been closed.
If the problem reoccurs please contact us at *** or ***.
We are always more than happy to assist, please feel free to call and ask for me.
Should you have any further queries, please do not hesitate to contact us.
Kind Regards,
Vox Telecom
Best regards,
Vox Telecom's reply24 Nov 2023, 10:32
Official
Good day, BB R
Thank you for the review.
Please see email sent
VOX***3
Closed 22/Nov/2023 09:55:04: Dear Valued Customer,
Thank you for entrusting us with your service request.
The outage affecting your services has been resolved.
Please reboot your router and ONT to restore connectivity.
This request has been closed.
If the problem reoccurs please contact us at *** or ***.
We are always more than happy to assist, please feel free to call and ask for me.
Should you have any further queries, please do not hesitate to contact us.
Kind Regards,
Vox Telecom
Thank you for the review.
Please see email sent
VOX***3
Closed 22/Nov/2023 09:55:04: Dear Valued Customer,
Thank you for entrusting us with your service request.
The outage affecting your services has been resolved.
Please reboot your router and ONT to restore connectivity.
This request has been closed.
If the problem reoccurs please contact us at *** or ***.
We are always more than happy to assist, please feel free to call and ask for me.
Should you have any further queries, please do not hesitate to contact us.
Kind Regards,
Vox Telecom
Best regards,
BR
BB R's updateReviewer Update
24 Nov 2023, 10:43Wow I never received this response from you guys. You are only responding because of the review on helloperer. I can't wait to cancel my services. Worst Internet service provider.
BR
BB R's update24 Nov 2023, 10:43
Reviewer Update
Wow I never received this response from you guys. You are only responding because of the review on helloperer. I can't wait to cancel my services. Worst Internet service provider.
BR
BB R's updateReviewer Update
24 Nov 2023, 10:48I rebooted my router and I still don't have internet services. How can the ticket be closed if this issue has not been resolved. It's 24 hours and this issue has not been resolved. No feedback. No communication. I work from home. This js my livelihood and I require internet access.
BR
BB R's update24 Nov 2023, 10:48
Reviewer Update
I rebooted my router and I still don't have internet services. How can the ticket be closed if this issue has not been resolved. It's 24 hours and this issue has not been resolved. No feedback. No communication. I work from home. This js my livelihood and I require internet access.
BR
BB R's updateReviewer Update
24 Nov 2023, 10:50For your information. I sent emails and tried calling and messaging on your whatsapp services. No response. Very very bad service. Worst Internet service provider ever
BR
BB R's update24 Nov 2023, 10:50
Reviewer Update
For your information. I sent emails and tried calling and messaging on your whatsapp services. No response. Very very bad service. Worst Internet service provider ever
BR
BB R's updateReviewer Update
24 Nov 2023, 12:14Dear Vox
I received a call from a service agent after 24 hours of no internet to tell me the problem lies with Vumatel. You are the service provider and if this is the service you provide it's unacceptable. I still have no service and I've lost out on 2 days of work. I would also like to know how was this ticket closed if I still do not have internet.
#worst Internet service provider VOX Telecom
I received a call from a service agent after 24 hours of no internet to tell me the problem lies with Vumatel. You are the service provider and if this is the service you provide it's unacceptable. I still have no service and I've lost out on 2 days of work. I would also like to know how was this ticket closed if I still do not have internet.
#worst Internet service provider VOX Telecom
BR
BB R's update24 Nov 2023, 12:14
Reviewer Update
Dear Vox
I received a call from a service agent after 24 hours of no internet to tell me the problem lies with Vumatel. You are the service provider and if this is the service you provide it's unacceptable. I still have no service and I've lost out on 2 days of work. I would also like to know how was this ticket closed if I still do not have internet.
#worst Internet service provider VOX Telecom
I received a call from a service agent after 24 hours of no internet to tell me the problem lies with Vumatel. You are the service provider and if this is the service you provide it's unacceptable. I still have no service and I've lost out on 2 days of work. I would also like to know how was this ticket closed if I still do not have internet.
#worst Internet service provider VOX Telecom
BR
BB R's updateReviewer Update
24 Nov 2023, 13:56Just an update to show you their incompetence.
I received a call at 10.51 24 November and it's now 13.53 and no response with regards to my service. I'm sure Vumatel would have provided you guys with a response. Am I going to be without service the entire weekend?
I received a call at 10.51 24 November and it's now 13.53 and no response with regards to my service. I'm sure Vumatel would have provided you guys with a response. Am I going to be without service the entire weekend?
BR
BB R's update24 Nov 2023, 13:56
Reviewer Update
Just an update to show you their incompetence.
I received a call at 10.51 24 November and it's now 13.53 and no response with regards to my service. I'm sure Vumatel would have provided you guys with a response. Am I going to be without service the entire weekend?
I received a call at 10.51 24 November and it's now 13.53 and no response with regards to my service. I'm sure Vumatel would have provided you guys with a response. Am I going to be without service the entire weekend?
Vox Telecom's replyOfficial
01 Dec 2023, 06:00Good day, Bb R
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatrel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatrel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply01 Dec 2023, 06:00
Official
Good day, Bb R
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatrel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatrel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,