PC
Peter C
1 reviews | Active since Apr 2026
09 Apr 2026, 15:54
VOX wifi
I have purchased a new wifi fibre to home deal with VOX on 1 April 2026 and now on 9 April am still waiting for the installation and router. I received a message from VOX that my billing has started but I still don't have Wifi! The VOX help was of no use at all.
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Replies (2)
Vox Telecom's replyOfficial
09 Apr 2026, 16:13Good day Peter Coombes,
Thank you for your review
Kindly note that the details of your complaint has been sent to the Project Management team for assistance. We will contact you directly to assist with the complaint. Kind Regards, Vox
Thank you for your review
Kindly note that the details of your complaint has been sent to the Project Management team for assistance. We will contact you directly to assist with the complaint. Kind Regards, Vox
Vox Telecom's reply09 Apr 2026, 16:13
Official
Good day Peter Coombes,
Thank you for your review
Kindly note that the details of your complaint has been sent to the Project Management team for assistance. We will contact you directly to assist with the complaint. Kind Regards, Vox
Thank you for your review
Kindly note that the details of your complaint has been sent to the Project Management team for assistance. We will contact you directly to assist with the complaint. Kind Regards, Vox
Vox Telecom's replyOfficial
13 Apr 2026, 10:01Good day Peter Coombes,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Vox
Vox Telecom's reply13 Apr 2026, 10:01
Official
Good day Peter Coombes,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Vox