TM
Tammy M
1 reviews | Active since Sept 2021
25 Mar 2024, 10:09
VOX? What is happening - no one can ssist ?
VOX - what is happening - your service is not usually like this - I have been transfereed from pillar to post since this morning...what is going on ?
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
25 Mar 2024, 10:29Good day, Tammy.
Thank you for your review.
Kindly note that we have escalated the details of your query for further assistance.
We will contact you shortly to assist further,
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have escalated the details of your query for further assistance.
We will contact you shortly to assist further,
Kind Regards,
Vox
Vox Telecom's reply25 Mar 2024, 10:29
Official
Good day, Tammy.
Thank you for your review.
Kindly note that we have escalated the details of your query for further assistance.
We will contact you shortly to assist further,
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have escalated the details of your query for further assistance.
We will contact you shortly to assist further,
Kind Regards,
Vox
Vox Telecom's replyOfficial
28 Mar 2024, 10:48Good day, Tammy.
Thank you for your patience while the matter was being attended to.
Kindly note that your query had to be sent to our Business Partner, DSL Telecom, to assist with the quote, as your Account is allocated to DSL Telecom.
We have received confirmation that the Quote has been sent and the order has been placed.
The existing service on the line is only set for termination on 05/Apr/2024, after which Vox will take over the service.
Please let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Thank you for your patience while the matter was being attended to.
Kindly note that your query had to be sent to our Business Partner, DSL Telecom, to assist with the quote, as your Account is allocated to DSL Telecom.
We have received confirmation that the Quote has been sent and the order has been placed.
The existing service on the line is only set for termination on 05/Apr/2024, after which Vox will take over the service.
Please let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Vox Telecom's reply28 Mar 2024, 10:48
Official
Good day, Tammy.
Thank you for your patience while the matter was being attended to.
Kindly note that your query had to be sent to our Business Partner, DSL Telecom, to assist with the quote, as your Account is allocated to DSL Telecom.
We have received confirmation that the Quote has been sent and the order has been placed.
The existing service on the line is only set for termination on 05/Apr/2024, after which Vox will take over the service.
Please let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Thank you for your patience while the matter was being attended to.
Kindly note that your query had to be sent to our Business Partner, DSL Telecom, to assist with the quote, as your Account is allocated to DSL Telecom.
We have received confirmation that the Quote has been sent and the order has been placed.
The existing service on the line is only set for termination on 05/Apr/2024, after which Vox will take over the service.
Please let us know if there is anything else we can assist you with.
Kind Regards,
Vox