PP
Pierre P

1 reviews | Active since Jan 2020

02 Mar 2024, 14:16

Vox what a ****

This is without doubt the worst email service provider, I opened my email account at my connection in 1998, who was later bought by vox. You pay R200 per month for 1gig of email space every year in Jan vox delete all your emails and when you ask what happened it is we do not know. The system is off on a regular basis, try and phone some one to get answers the robot you talk to informs you send a mail. When you send a e-mail forget to ever receive answer as to what is happening. I checked and for R45 there is other service provider that will give a email service for R39 per month with 30 gig of storage. I would never recommend vox to anyone. I pay my subscription a year in advance. The absolute apathy towards clients is shocking. I wish them well but you are not getting my business anymore. What a waste this company is.

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Replies (2)
Vox Telecom
Vox Telecom's reply02 Mar 2024, 14:43
Official
Good day Pierre P ,

We have received and acknowledge your complaint. 

The details of your complaint has been escalated internally for investigation and urgent attendance. 

We will contact you very soon to assist with the resolution and/or feedback of your complaint. 

Kind Regards
Vox Team

Best regards,

Vox Telecom
Vox Telecom's reply06 Mar 2024, 13:37
Official
Good day, Pierre P 

Thank you for your patience while this matter was being resolved. 
We received confirmation that the mailbox is working.

Should you require any further assistance, please do not hesitate to contact us. 

 Kind Regards, 
 Vox 

Best regards,