DV
Des V
1 reviews | Active since Jan 2024
16 Jan 2024, 11:43
Vox WAKE UP!!
Absolutely useless. This is my 4th fibre line installation request and i do not know why i have decided to stick to vox. Every single time i am met with ***********, rude and unhelpful staff. You wait forever for a line to be installed, updates, unreturned phonecalls, unmentioned router deliveries and finally to be told your request has been cancelled. You should close your doors and be ashamed to call this a service!!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
16 Jan 2024, 12:05Good day, Des V
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply16 Jan 2024, 12:05
Official
Good day, Des V
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
22 Jan 2024, 13:29Good day, Des V
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply22 Jan 2024, 13:29
Official
Good day, Des V
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox