AR
Angelo R
1 reviews | Active since Dec 2023
27 Mar 2025, 13:41
Vox Vumatel
Very disappointing service. Constant undertakings of what they will do to expedite fibre to home connection, but do not keep to promises. Tickets are closed as being resolved, while it’s not the case. You’ll spend endless amounts of calls at high expense repeating the same problem without success. Still waiting for a connection. Blame shifting to Vumatel. Be ready to be frustrated and to spend money following up!!!!!!
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
27 Mar 2025, 14:07Good day, Angelo R
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply27 Mar 2025, 14:07
Official
Good day, Angelo R
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
31 Mar 2025, 10:39Good day, Angelo R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been re activated.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been re activated.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Vox Telecom's reply31 Mar 2025, 10:39
Official
Good day, Angelo R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been re activated.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been re activated.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
