Vox & Vodacom - horrible service

I’ve been without fibre-to-home connectivity since Tuesday, 2nd November 2021 and it’s a week later, with NO resolution or feedback re: when this problem will be resolved by Vox or the Upstream Provider (Vodacom).

I’ve emailed, called, provided updates on the status of my fibre box warning lights etc. (seems like I’m better at communicating what the problem is…)

This is absolutely appalling and similar to many of the other reviews, I agree – my account was debited on time for a service I am NOT receiving. I too rely on fibre-to-home connectivity to be UP & RUNNING, so that I’m able to work from home.

And don’t even bother with the automatic reply to this review – sort this sh*t out and do it quickly.