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Orcilla L

1 reviews | Active since Aug 2021

23 Aug 2021, 15:20

VOX VOBI VERY BAD EXPERIENCE

App**** for a vox vobi telephone number and had problems and more problems right from the start. No internet, had to change to their MTN internet, still could not make or receive any calls. Then they wanted me to by their modem to solve the problem. They are only chasing money and they do not give you all the correct information from the start and as you run into problems they want you to buy more and more of their products. Eventually I got so desponded and irritated that I cancelled the service because I could not use it. It is about two months later and the still have not refunded me for a service I could not use. Please be aware of their inferior service!

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Replies (1)
Vox Telecom
Vox Telecom's reply23 Aug 2021, 15:44
Official
Good day Orcilla L 
 
Thank you for your enquiry.
  
 Kindly note that we have escalated your enquiry.

We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
  
 Please take note that we will not reply on HelloPeter.
  
 Kind Regards, 
Vox