CVDW
CLAAUDETTE VAN DER WALT
1 reviews | Active since Nov 2023
13 Nov 2023, 16:00
vox very poor staff and help
i am deeply disappointed in the vox tecnitions they were suppose to active my home fibre and all the guy did was plug the router in and then left i have been struggling for 5 hours now to try and self activate my fibre this is not accpetble he was suppose to make sure everything works before he left this is the worst service i have ever gotten for any network provider
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
13 Nov 2023, 17:20Good day, CLAAUDETTE VAN DER WALT
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply13 Nov 2023, 17:20
Official
Good day, CLAAUDETTE VAN DER WALT
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
17 Nov 2023, 08:58Good day, Claaudette
Kindly note that we have received confirmation that the Project management team did attempt to call you,
Unfortunately we were unable to reach you on the nominated contact details , kindly provide an alternate number ?
Regards
Vox
Kindly note that we have received confirmation that the Project management team did attempt to call you,
Unfortunately we were unable to reach you on the nominated contact details , kindly provide an alternate number ?
Regards
Vox
Vox Telecom's reply17 Nov 2023, 08:58
Official
Good day, Claaudette
Kindly note that we have received confirmation that the Project management team did attempt to call you,
Unfortunately we were unable to reach you on the nominated contact details , kindly provide an alternate number ?
Regards
Vox
Kindly note that we have received confirmation that the Project management team did attempt to call you,
Unfortunately we were unable to reach you on the nominated contact details , kindly provide an alternate number ?
Regards
Vox
Vox Telecom's replyOfficial
17 Nov 2023, 09:01Good day, Claaudette
Kindly note that we have received confirmation that the Project management team did attempt to call you,
Unfortunately we were unable to reach you on the nominated contact details , kindly provide an alternate number ?
Regards
Vox
Kindly note that we have received confirmation that the Project management team did attempt to call you,
Unfortunately we were unable to reach you on the nominated contact details , kindly provide an alternate number ?
Regards
Vox
Vox Telecom's reply17 Nov 2023, 09:01
Official
Good day, Claaudette
Kindly note that we have received confirmation that the Project management team did attempt to call you,
Unfortunately we were unable to reach you on the nominated contact details , kindly provide an alternate number ?
Regards
Vox
Kindly note that we have received confirmation that the Project management team did attempt to call you,
Unfortunately we were unable to reach you on the nominated contact details , kindly provide an alternate number ?
Regards
Vox
Vox Telecom's replyOfficial
21 Nov 2023, 09:12Good day ,Claaudette
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply21 Nov 2023, 09:12
Official
Good day ,Claaudette
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox