Vox - very dissapointed in your company.

I have used vox now and years ago. The experience is similar and very disappointing. Their systems to accept money are flawless, however their support is horrific. Dont expect any; operator, email or their whatsapp system. I run a business and accept that issues happen, but at least lets try resolve, or attempt to anyway. When internet goes down, with vox you are alone and its a nightmare to resolution. No one can be this bad surely? Try another service provider for your own sanity.