VOX-Vangelique Wehmeyer……….

Well where to start, ordering a Voxtelecom line seems to be more of a issue than using Telkom, which might come as a surprise right, well if you deal with a lady by the name of Vangelique Wehmeyer then this is the type of service you will be getting, sending her emails does not work at all so don’t even do that because you will be waisting your time, calling her is even more of a waist as first of all seems like she is ether in a empty room or the bathroom because her phone sounds so hollow and bad, but I’m not here to complain about that oh no I’m not i am here too tell people to rather ask to be serviced by someone else, because after emails and calls to get told on the phone that by a machine to leave a message which by the way will never be returned from her. Then to actually get to speak to her for her to first of all tell me today that because I called the call dropped on her other client like saying to me why you calling me like I don’t know what kind of operations Vox is running but clearly with staff as such i feel very sorry for Vox as people like this should be re-trained how to have human skills when talking to their clients, after i gave her some of my mind for telling me this on the phone today and gave her the client number she suddenly had so much to say like first of all that the guy who pull the wire from the road to the house didn’t hand over but then guess what right there and then guess what email did she get, the email stating that the line has been handed over ha How’s that then I was told no that in a few I would get the stuff I need to actually access the internet that we have been waiting for like a few weeks, and by the way still no modem delivered as I am using my own, but to get home this evening after a long day at the office to get home and insert my username and password to only get a error, so what do we do we call the call Center and speak to the poor person who is now having to help me do something I can do in my sleep, ok so here we go he resends me to what I have already is my passcode and username and we try again, but then he does not pick up that there is any modem trying to connect and then tells me that clearly the line was not activated so now I’m actually over it so unfortunately the poor guy now gets to hear me moan and loos my cool with him on the phone but at the end of the day its all comes down to one *********** person and her name is no other than Vangelique Wehmeyer who once again only has to do one thing and guess what she clearly does not.. So guys if you take on Vox then make sure you don’t get sent to this lady because I think my African grey has more knowledge that what she has.. I really hope that VOX sends her to re-train before they get more nice comments like this from there customers, heck I should have stuck with Telkom I would have been up and running by now. What a shame. Shame on you Vangelique Wehmeyer so don’t deserve to be in that position when there is so much people who would do what ever they could to have a job and look at you taking it like it means nothing you should really sit and think that without customers like me you would not have a job so grow up and wake up or give way for someone who really needs the job because you should not have this job because you don’t appreciate it…….