GM
Gloria M

1 reviews | Active since Dec 2023

28 Dec 2023, 10:24

VOX VANDERBIJLPARK LAZY TEAM

I have been sending emails, calling with my airtime, Whatsapping JUST TO GET WIFI ACTIVATED FROM VOX SIDE. My main issue is how lazy the Vanderbijlpark team is. No response ***ol. I want to cancel this *** before I loose a job opportunity over people who already have jobs and dont care about the rest of us. WHY DOES IT TAKE SO LONG TO GET A BOX INSTALLED IN MY HOUSE SO I CAN WORK? I WILL COME HERE AND SOCIAL MEDIA EVERYDAY FROM NOW ON TO COME FOR THE VOX TEAM UNTIL MY WIFI THAT WAS ORDERED ON THE 7th OF DECEMBER VIA ZOOM FIBRE IS GOD DAMN INSTALLED.

0
Replies (2)
Vox Telecom
Vox Telecom's reply28 Dec 2023, 12:02
Official
Good day , Gloria M

Thank you for the review.
  
 We already received your complaint via our company complaint platform.
 This has been escalated , We will investigate the matter and provide feedback to you soonest.
 
 Regards 
 Vox
Vox Telecom
Vox Telecom's reply29 Dec 2023, 10:13
Official
Good day, Gloria M

Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation that line has been activated and the installation has been completed. 
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
 Vox