T
Theuns
1 reviews | Active since Jan 2022
22 Aug 2022, 18:25
Vox usseless
Slow speeds every day, no stable connection, Vox blames Vuma, Vuma blames Vox, you log a fault with Vox only to recieve a mail back an hour later, we have attended to your request Pease monitor it usseless customer service, stay away from Vox.
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
22 Aug 2022, 20:09Good day, Theuns
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply22 Aug 2022, 20:09
Official
Good day, Theuns
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
T
Theuns's updateReviewer Update
22 Aug 2022, 21:292 years now with the same complaints, every time different story, Phillip Barns has the report ask him.
T
Theuns's update22 Aug 2022, 21:29
Reviewer Update
2 years now with the same complaints, every time different story, Phillip Barns has the report ask him.
T
Theuns's updateReviewer Update
22 Aug 2022, 21:30years now with the same complaints, every time different story, Phillip Barns has the report ask him
T
Theuns's update22 Aug 2022, 21:30
Reviewer Update
years now with the same complaints, every time different story, Phillip Barns has the report ask him
Vox Telecom's replyOfficial
24 Aug 2022, 13:14Good day , Theuns T
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced. Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
The Link still testing up and at correct speeds.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced. Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
The Link still testing up and at correct speeds.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply24 Aug 2022, 13:14
Official
Good day , Theuns T
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced. Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
The Link still testing up and at correct speeds.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced. Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
The Link still testing up and at correct speeds.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,