TR
Thabang R

1 reviews | Active since Nov 2014

30 Oct 2023, 11:01

Vox UPS rental system a ****

I have bought/rented a UPS with vox telecoms, and it's now fully paid and suddenly it stopped working not even a year and now they telling me what i paid it was a cancellation fee, TOO MUCH ****!!!

0
Replies (2)
Vox Telecom
Vox Telecom's reply30 Oct 2023, 12:12
Official
Good day,  Thabang 

Thank you for your review. 
 
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution. 
  
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply07 Nov 2023, 11:49
Official
Good day, Thabang 
 
 Thank you for your patience whilst this matter was being investigated. 
  
Kindly note that we have received confirmation that the Customer Service team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox