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Danie M
1 reviews | Active since Oct 2012
23 Nov 2021, 10:15
Vox unresponsive, not delivering as promised
Been struggling with my speed promised vs what I'm getting. I'm suppose to get 50mb up and down, but getting speeds 2mb up and 20 mb down. Also sent email that is not going onto day 3 with no replay or feedback.
Guess next step is to notifiy https://ispa.org.za/
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Vox Telecom's replyOfficial
23 Nov 2021, 10:45 Good day Danie M, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards,
Vox
Vox
Vox Telecom's reply23 Nov 2021, 10:45
Official
Good day Danie M, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards,
Vox
Vox