Vox ********ly bill me for adsl not used

Ordered 25gb ADSL in Oct 2015. Soon i have lots of problems like constant aunthentication issues, slow speeds or no service periods. Visited mybroadband forums and learned that my problems with Vox adsl is not isolated. Many people in the Western Cape had the same issues. That was even admitted by a Vox rep that they have issues in WC. <br> <br> I realise that this product is sub standard to my needs and quite frankly Vox did not honor their part of the contract, a reliable adsl service. When i wanted to cancel, i've noticed there is no info how to cancel on their website or terms. Again i found that critical info on the mybroadband forums and cancel the service. After no response from them i phoned and asked about the cancellation. The agent was very vague so i had to email them again. At last i got the confirmation of cancellation. <br> <br> They take R89 for Nov out of my account, claiming that they have a 1 month cancellation policy. That info is nowhere on their website which is ********l. I have never log into the account in Nov. I only cancel because of BREACH OF CONTRACT, cuz you could not provide me with a satisfactory service. Your cancel policy don't apply here. I WANT MY MONEY BACK