ZVdB
Zayne Van der Berg
1 reviews | Active since Apr 2022
20 Apr 2022, 16:06
Vox ****ty service
Worst experience ever, been waiting for my fibre router over 2 months, when I call them they transfer me to other departments then eventually phone just gets put down or I get told it's in logistics(assuming it's coming from the UK). Utterly pathetic Vox you running a company so start acting like it.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
21 Apr 2022, 07:48Good day Zayne V
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply21 Apr 2022, 07:48
Official
Good day Zayne V
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
22 Apr 2022, 11:28Good day, Zayne V
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the router has been delivered for self – installation.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the router has been delivered for self – installation.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply22 Apr 2022, 11:28
Official
Good day, Zayne V
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the router has been delivered for self – installation.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the router has been delivered for self – installation.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,