1 reviews | Active since Oct 2016
VOX too backlogged to do anything
I app**** on 24/5/2018 for my Fibre to be activated on or around 1/6/2018.
Vuma installed the line on 12/6/2018, after installation I phoned Vox to give my Object Number.
Since then they (VOX) just keep on saying there is a backlog but nothing happens!
If you cannot service your clients, just tell them, then they can get another service provider that actually wants to do business
Good day Frans,
Thank you for bringing this matter to our attention.
Kindly note that this matter will be escalated to the relevant Department for urgent assistance and someone will be in contact with you soon.
Kind Regards
Vox Telecom
Good day Frans,
Thank you for bringing this matter to our attention.
Kindly note that this matter will be escalated to the relevant Department for urgent assistance and someone will be in contact with you soon.
Kind Regards
Vox Telecom
Good day Frans.
As per the feedback we received, someone from our Installations Department has been on-site and successfully completed the installation.
Kindly note that someone from our Customer Service Department has been in contact with you regarding this matter and confirmed that the above concerns has been resolved.
Should you have any technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***
Kind Regards
Vox Telecom
Good day Frans.
As per the feedback we received, someone from our Installations Department has been on-site and successfully completed the installation.
Kindly note that someone from our Customer Service Department has been in contact with you regarding this matter and confirmed that the above concerns has been resolved.
Should you have any technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***
Kind Regards
Vox Telecom