DD
Dustin D
1 reviews | Active since Mar 2023
22 Mar 2023, 11:34
Vox this is shocking
Worst experience ever I keep phoning and fb the signal for 2g isn't even reaching 6 meters the 5g is going further than the 2g which means something is wrong only person in the house has a 5g phone and no is getting back to me account id is *** and I explain that number isnt working and I asked to be called on *** Il be writing a bad review everyday till someone calls to try and figure out what's wrong
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
22 Mar 2023, 13:44Good day, Dustin D
Thank you for your review.
Kindly note that the details of your query has been sent to the accounts team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the accounts team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply22 Mar 2023, 13:44
Official
Good day, Dustin D
Thank you for your review.
Kindly note that the details of your query has been sent to the accounts team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the accounts team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
DD
Dustin D's updateReviewer Update
24 Mar 2023, 11:08Vox no one got back to me and the debit order for 15th which I paid and now I'm told my next payment is the first so no technical support didn't phone and I asked for them to phone on *** and so do you guys punish people who go on hello Peter because my debit order date is 15th but now telling the 1st of April account id is ***
DD
Dustin D's update24 Mar 2023, 11:08
Reviewer Update
Vox no one got back to me and the debit order for 15th which I paid and now I'm told my next payment is the first so no technical support didn't phone and I asked for them to phone on *** and so do you guys punish people who go on hello Peter because my debit order date is 15th but now telling the 1st of April account id is ***
Vox Telecom's replyOfficial
29 Mar 2023, 07:37Good day, Dustin D
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply29 Mar 2023, 07:37
Official
Good day, Dustin D
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox