CC
Cj C

1 reviews | Active since Mar 2021

19 Sept 2023, 18:45

VOX. THE WORST ISP

I have more time for Eskom than VOX. What an *********** bunch of people. I reachrd out to them and have each and every bit of evidence how useless they are. I have an open line with VOX that can not seem to be cancelled do therefore I can not go to another ISP. Openserve and Afrihost krep telling me the problem lies with VOX l. Vox said it is cancelled, I have asked for nadine for a cancellation letter and she said she wil send it Asap. I got nothing. My matter keeps getting "escalated". Escalated where? Escalated to whom? A ghost? They escalate my case away from them since they are too *********** and neverminded to actually DEAL WITH THE ISSUE AT HAND. Stay away from VOX. You wil just shave years of your life from utter frustration.

0
Replies (3)
Vox Telecom
Vox Telecom's reply19 Sept 2023, 19:08
Official
Good dayCj CThank you for your post.Kindly note that the details of your complaint has been sent to the canecellation team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox

Best regards,

CC
Cj C's update20 Sept 2023, 11:05
Reviewer Update
Im still waiting for your call. Proves me right
Vox Telecom
Vox Telecom's reply21 Sept 2023, 11:31
Official
 Good day, Cj C 
 
Thank you for your patience whilst this matter was being investigated. 
Kindly note that we have received confirmation that the cancellation team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us. 

Kind Regards, 
Vox  

Best regards,