Vox the network company that cannot network

What a absolutely useless *********** support team that have no comprehension or understanding of how the network they attempting to support works.

When I call and report a problem on the network its because I have already investigated and determined the likely problem.

Its a insult to my intelligence when I have already told the agent what the problem is to have hmm tell me a disabled. Person to move my pc and connect it to the fibre directly to test the connection. This further compounded by the agent not knowing how to set up my operating system to do what he asked.

This is why I cancelled with my previous provider and why I am likely going to do the same with vox.

The vox Web chat wen changing apps on my phone closes and I need to start over I requested multiple call backs ignored and no response to the emails I seny

You almost as useless as pick and pay asap

When I mentioned the first ISP network I set up was in 1996 the agent mentioned thats when he was born. The agent was still in nappies when we were planning the move of JINX

Folks try harder and do not annoy your customers