JP
Jaco P
1 reviews | Active since Jan 2023
14 Jan 2023, 13:18
Vox the dead Fox?
Come on guys. I've had beter experiences with home affairs. More than two weeks and my account is still not active and I still have no internet. Doesn't help you bother with the call centre. Either on hold for more than an hour or your call gets transferred and dropped. Routers and switches are all installed and working, no installations or site visits required - all you have to do is activate my account. How hard can it be?
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
14 Jan 2023, 14:14Good day Jaco P,
Thank you for your enquiry. Kindly note that we have noted the above and have escalated your matter for assistance We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Thank you for your enquiry. Kindly note that we have noted the above and have escalated your matter for assistance We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox Telecom's reply14 Jan 2023, 14:14
Official
Good day Jaco P,
Thank you for your enquiry. Kindly note that we have noted the above and have escalated your matter for assistance We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Thank you for your enquiry. Kindly note that we have noted the above and have escalated your matter for assistance We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox Telecom's replyOfficial
19 Jan 2023, 13:16Good day , Jaco P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply19 Jan 2023, 13:16
Official
Good day , Jaco P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox