WS
Wesley S
1 reviews | Active since Apr 2023
26 Apr 2023, 15:37
Vox- Terrible Service
This has been the worst experience i have ever had with a service provider. If i could give a lower rating, i would. 0 stars The order was placed on the 03/04/2023 and has still not be completed. *No communication, unless i call them, no call backs, just standard generic mails. *Poor service delivery. *Always pointing fingers between departments and their own supplier (TT Connect- which has also been atrocious dealing with, don't get me started with them) *Been on hold for hours waiting for to speak with supervisors but they are always "Busy" or "In Meetings". did not speak to one manger as yet.
i would not recommend Vox to anyone i know. Stay away for your own sanity.
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
26 Apr 2023, 16:12Good day, Wesley S
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply26 Apr 2023, 16:12
Official
Good day, Wesley S
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
28 Apr 2023, 10:13Good day, Wesley S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply28 Apr 2023, 10:13
Official
Good day, Wesley S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
