Vox - terrible customer service

Vox,

I need to return a parcel that I didn’t ask for , after advising you I didn’t want or need it , vox still sent it, I then advised they must collect it. Still has not been collected and now I have been charged for it and my line has been suspended , again , for something I never wanted, needed, or even asked for. Great listening skills Vox.

Vox, your service has been disgusting to say the absolute least. I will do my utmost to advise people never to use vox in the future.

I need a return address with a reference number to send back this parcel that I never asked for, needed, or wanted.

Let’s see how long this takes, I am still waiting for a response from Tuesday.

Ian