DG
Damian G
1 reviews | Active since Nov 2022
22 Jun 2023, 10:42
Vox terrible communication
I have an account query but just can't get hold of anyone I sit on the phone for over 20 min and no one gets back to a person
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
22 Jun 2023, 11:24Good day, Damian G
Thank you for your review.
We do not see any open account queries logged, however a request has been logged with the account department for assistance.
The Vox Accounts Department is available from Monday’s to Friday’s between 08:00 am and 17:00 pm.
Kind Regards
Vox
Thank you for your review.
We do not see any open account queries logged, however a request has been logged with the account department for assistance.
The Vox Accounts Department is available from Monday’s to Friday’s between 08:00 am and 17:00 pm.
Kind Regards
Vox
Vox Telecom's reply22 Jun 2023, 11:24
Official
Good day, Damian G
Thank you for your review.
We do not see any open account queries logged, however a request has been logged with the account department for assistance.
The Vox Accounts Department is available from Monday’s to Friday’s between 08:00 am and 17:00 pm.
Kind Regards
Vox
Thank you for your review.
We do not see any open account queries logged, however a request has been logged with the account department for assistance.
The Vox Accounts Department is available from Monday’s to Friday’s between 08:00 am and 17:00 pm.
Kind Regards
Vox
Vox Telecom's replyOfficial
22 Jun 2023, 14:17Good day, Damian G
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the accounts team has made contact and assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the accounts team has made contact and assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply22 Jun 2023, 14:17
Official
Good day, Damian G
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the accounts team has made contact and assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the accounts team has made contact and assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox