Vox Tellecom ****

We have had only bad service with Vox, first of all their customer service is non existent, no feedback, no communication, nothing. We received our router almost 2 months after application. No contract, no agreement, no calls to explain how billing works NADA. Then after we receive router, for almost 2 weeks NO CONNECTION. Then a bill of almost R1000 with no explanation again. We couldn't even use the fibre as it was always of, no one could assist as their systems were also always off, so we cancelled our contract as I think this is pathetic service. Now we get a cancelation fee of R1750? We never used the line, customer service is NON EXISTENT, no connection whatsoever, but they can quickly send a bill or cancelation fee? They are useless. Please rather look at other ISP's, I have reposted them to the ISPA aswell, will never recommend them to anyone.